~ Jim Rohn
1501 16th Street #109, Sacramento, CA 95814. (916) 341-0532
My friends and family know that one of my biggest pet peeves is discourteous behavior. Whether it's a friend that continually flakes, a car that cuts you off on the freeway or a salesperson with a nasty attitude-- rude behavior is rude behavior. Now I know a lot of people who go out to eat and say as long as the food is good they could care less about the customer service. I'm not one of those people. I'm just not...customer service matters to me. Maybe it harkens back to my hostessing and waitressing days but I feel that customer service IS an integral part of the dining experience. I do believe that bad service can completely ruin a meal...trust me, I've had it happen. On the flip side, a good dining service experience can make a meal. Anyhow, I bring this topic up because I usually don't write about "fast" food establishments but I wanted to comment about the service at Mati's Indian Express.